Changing Subscription Plans
In order to upgrade your current subscription to either the 6-month or annual plan, please follow these instructions:
- Please log into your account. You'll need to cancel your current subscription first.
- Go to your "My Account" page. Scroll down to the "Manage Membership" tab and click on it. From there, you'll click on the "cancel subscription" tab and then proceed to cancel your account.
- Once you cancel, you'll have to wait to upgrade until your subscription expires. Your expiration date will be the last day of the subscription you have just canceled.
- Don't worry, you will have access to your subscription until it expires.
- Once it expires, you'll no longer have a paid subscription, but you will have a free subscription.
- Please log into your free subscription account (use the same login credentials as your paid account, those have not changed).
- Once you login in, you can click on the "My Account" tab.
- Next, scroll down to the "Manage Membership" tab. From there, you'll be directed to our "Upgrade Options" page where you can now pick your new payment plan.
- After you submit your new payment, you'll have a new paid subscription.
Please see our FAQ page if you have any further questions, or you can email our customer support team at [email protected].